{"id":2701,"date":"2024-08-12T19:40:55","date_gmt":"2024-08-12T16:40:55","guid":{"rendered":"https:\/\/akaunting.com\/hc\/docs\/helpdesk\/"},"modified":"2024-08-12T19:42:12","modified_gmt":"2024-08-12T16:42:12","slug":"helpdesk","status":"publish","type":"docs","link":"https:\/\/akaunting.com\/hc\/docs\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The helpdesk helps deliver excellent customer service by organizing and managing inquiries in one place and prioritizing support requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It offers features such as ticketing systems, categorization, messaging, status updates, assignee options, and reporting dashboards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The helpdesk app streamlines customer communication and enables efficient issue resolution, benefiting both customers and your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check out the <a href=\"https:\/\/akaunting.com\/apps\/helpdesk\" rel=\"noreferrer noopener\" target=\"_blank\">Helpdesk app<\/a> here.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The helpdesk helps deliver excellent customer service by organizing and managing inquiries in one place and prioritizing support requests. It offers features such as ticketing systems, categorization, messaging, status updates, assignee options, and reporting dashboards. The helpdesk app streamlines customer communication and enables efficient issue resolution, benefiting both customers and your business. Check out the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-2701","docs","type-docs","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/docs\/2701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/comments?post=2701"}],"version-history":[{"count":1,"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/docs\/2701\/revisions"}],"predecessor-version":[{"id":2702,"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/docs\/2701\/revisions\/2702"}],"wp:attachment":[{"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/media?parent=2701"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/akaunting.com\/hc\/wp-json\/wp\/v2\/doc_tag?post=2701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}