- \n
- Open the appointment with Edit<\/strong>, or create a new one.<\/li>\n\n\n\n
- Select Paid<\/strong> as the Appointment Type<\/strong> and enter the Amount<\/strong>.<\/li>\n\n\n\n
- Click Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n
The Invoice of a Booking<\/h2>\n\n\n\n
When a paid appointment is booked:<\/p>\n\n\n\n
- \n
- Akaunting creates an invoice for the customer, dated today and due on the day of the appointment. Its line is the appointment, with the date and time of the booking.<\/li>\n\n\n\n
- The invoice is marked as sent, and the customer gets an email with a link to see and pay it.<\/li>\n\n\n\n
- The booking waits as Waiting for payment<\/strong>.<\/li>\n<\/ol>\n\n\n\n
With Approval Control<\/strong> on, the booking first waits as Waiting for approval<\/strong>, and the invoice is created when you click Send<\/strong> on the booking’s page.<\/p>\n\n\n\n
![\"\"](\"https:\/\/assets.akaunting.com\/hc\/2026\/11\/13150700\/image-22-1024x576.png\")
<\/figure>\n\n\n\nTip:<\/strong> Each appointment is one item under Items<\/strong>, made the first time it’s booked, so your sales reports add up each appointment’s income. The invoice uses your default income category and currency.<\/p>\n\n\n\n
Getting Paid<\/h2>\n\n\n\n
The booking is approved, and the customer gets the appointment’s details by email, as soon as the invoice is paid in full:<\/p>\n\n\n\n
- \n
- Online:<\/strong> your customer pays from the invoice’s link or the client portal, with your payment app.<\/li>\n\n\n\n
- Recorded by you:<\/strong> open the invoice and click Add Payment<\/strong>, or match a bank transaction to it.<\/li>\n<\/ul>\n\n\n\n
A partial payment leaves the booking waiting until the rest is paid.<\/p>\n\n\n\n
![\"\"](\"https:\/\/assets.akaunting.com\/hc\/2026\/11\/13150708\/image-23-1024x576.png\")
<\/figure>\n\n\n\nNote:<\/strong> To confirm a booking before it’s paid, for example when the customer pays on the day, click Approve<\/strong> on the booking’s page. The invoice stays open until it’s paid.<\/p>\n\n\n\n
Cancelling a Paid Booking<\/h2>\n\n\n\n
Cancelling a booking, by you or by the customer, also cancels its unpaid invoice. An invoice that already has a payment stays as it is, so you can refund the customer and settle the invoice yourself.<\/p>\n\n\n\n
Income from Appointments<\/h2>\n\n\n\n
The Appointment Income<\/strong> report adds up the invoices of paid bookings by the day of the booking, by appointment or by employee. See Settings, Emails and Reports<\/a>.<\/p>\n\n\n\n
- Recorded by you:<\/strong> open the invoice and click Add Payment<\/strong>, or match a bank transaction to it.<\/li>\n<\/ul>\n\n\n\n
- Online:<\/strong> your customer pays from the invoice’s link or the client portal, with your payment app.<\/li>\n\n\n\n
- Select Paid<\/strong> as the Appointment Type<\/strong> and enter the Amount<\/strong>.<\/li>\n\n\n\n