Forum

Invalid bank merchant category during app purchase

Yayınlanan kategoriApps
  • Guest    ( User ) 1 year ago

    Hi


    I'm trying to buy the Double-Entry app. After confirming the card details I get the error "543335: Invalid bank merchant category". The number is the BIN for my bank.


    Hopefully you have something more verbose in your logs to explain why the purchase failed.


    Regards,


    Gavin

  • Denis Duliçi    ( Admin ) 1 year ago

    Hello Gavin,


    Is there any way you can try with another card?


    Regards

  • Guest    ( User ) 1 year ago

    Hi Denis


    Tried a personal credit card from a different provider. Success:-)


    Thanks


     

  • Denis Duliçi    ( Admin ) 1 year ago

    Hello Gavin,


    Glad to see it worked now. Could you please send us (support[at]akaunting[dot]com) the name of the provider that failed so we could send it to our payment gateway and try to make it possible in the future?


    Regards

Lütfen, cevap vermek için giriş yapın veya kayıt olun.