Forum

Issue with editing invoice

Yayınlanan kategoriGeneral
  • Mohsin Amer    ( User ) 1 month ago
    When the invoice is generated the amount is put in and all the regular process is completed normally without any issues. But when we try to edit any invoice it puts 2 zeros after the total amount. We previously used precision 2 with our currency PKR but we have changed precision to 0 recently. The amount across the system is good but I doubt this is because of changing the precision it is not updating the invoice accordingly. Below are screenshots attached in folder named "Invoice Amount Issue"

    https://cloud.softwarebiz.co/index.php/s/QKKL1AaBrIbK8gP

  • Melda Karaoğlu    ( Admin ) 1 month ago
    Hello,

    When you go to the default currency settings and then you change the precision it changes after the decimal. When you change it again it should be resetting. When we try to reproduce the case we had no issues. Please try to do in a fresh company.

  • Mohsin Amer    ( User ) 1 month ago
    Thank you for your response Melda,

    I have tried changing it to Precision 2 and it works by adding a decimal place between the amount and the 2 zeros, but when I change it back to 0 it is the same. Any solution to that?
  • Melda Karaoğlu    ( Admin ) 1 month ago
    Hello,

    Could you please try to do this in a fresh company with new data?
  • Mohsin Amer    ( User ) 1 month ago
    Hello Melda,

    I have tried with a new blank company, created a invoice with 2 precision, changed it to 0 later. Now when I edit the invoice originally for Rs. 100, it adds 2 zeros and changes it to Rs. 10,000.

    You can see the image file named "New test.png" in folder named Invoice Amount Issue.

    https://cloud.softwarebiz.co/index.php/s/QKKL1AaBrIbK8gP

Lütfen, cevap vermek için giriş yapın veya kayıt olun.