Forum

Ticket System for App Support

Posted in CategoryAnnouncements
  • Denis Duliçi    ( Admin ) 3 months ago

    Hi there,

    I'm happy to announce that we've enabled the Ticket System for app support so in case you have questions and/or problems about the app you've purchased, you can create a ticket to its developer directly. Developers will be notified when they receive a new ticket or reply and can follow the support requests from their own dashboard.

    Discussions created for app support will be deleted from the forum.

    Enjoy it!

  • Alex Dhika    ( User ) 2 months ago

    Thanks Denis, gut how to open ticket? I try and only show "There is a no ticket."

  • Denis Duliçi    ( Admin ) 2 months ago

    Alex, you should purchase the app in order to open a ticket.

  • Andy McBride    ( User ) 2 months ago

    Thanks Denis,

    This is a great feature and works great. Much easier to track requests.

    Andy

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