Tashu Gudokin ( User ) 4 months ago
Hi Denis, Thanks for your quick reply. Nice to hear that your payment gateway is a reputable company.
So, I assume there are some issues that I'm unable to understand which is stopping me from paying you $39 to purchase your app "Custom Fields". I again tried 2 times just a few minutes ago and they both failed.
Let me explain what happens --- when I submit my payment info at the checkout and click the button "confirm", it seems to load and then it sends an email with this message:
The payment has been confirmed. Now you can install the app as per these instructions.
But, when I follow the instruction I do not find any app under "My Apps" under my control panel. And, money also does not get deducted from my card. I tried to paste the relevant screenshot in this message, but it did not allow I If you need these screenshots to analyze the issue, please let me know how to send them to you).
I very much need to purchase this app and I'll be highly thankful if you could help me.