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Invalid bank merchant category during app purchase

Posted in CategoryApps
  • Guest    ( User ) 2 years ago

    Hi


    I'm trying to buy the Double-Entry app. After confirming the card details I get the error "543335: Invalid bank merchant category". The number is the BIN for my bank.


    Hopefully you have something more verbose in your logs to explain why the purchase failed.


    Regards,


    Gavin

  • Denis Duliçi    ( Admin ) 2 years ago

    Hello Gavin,


    Is there any way you can try with another card?


    Regards

  • Guest    ( User ) 2 years ago

    Hi Denis


    Tried a personal credit card from a different provider. Success:-)


    Thanks


     

  • Denis Duliçi    ( Admin ) 2 years ago

    Hello Gavin,


    Glad to see it worked now. Could you please send us (support[at]akaunting[dot]com) the name of the provider that failed so we could send it to our payment gateway and try to make it possible in the future?


    Regards

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