Payment declined - While buying Double-entry App

While buying Double-entry App, and after entering credit card details, I receive an error displaying "Payment declined".

When I try entring the card details again, I enter all the information correctly, I recieve an error displaying "Please select a card".

<p>While buying Double-entry App, and after entering credit card details, I receive an error displaying "Payment declined".</p><br /> <p>When I try entring the card details again, I enter all the information correctly, I recieve an error displaying "Please select a card".</p>

Husain, the payment gateway we use says that the payment was declined by your bank. Please, try with another card or make sure that your card is open for international payments.

<p>Husain, the payment gateway we use says that the payment was declined by your bank. Please, try with another card or make sure that your card is open for international payments.</p>

Hi Denis, 

 

I have contacted with my Credit Card issuer (AMEX), they have confirmed that there was no payment request recieved, they have advised the you might be not supporting AMEX payment.

<p>Hi Denis, </p><br /> <p> </p><br /> <p>I have contacted with my Credit Card issuer (AMEX), they have confirmed that there was no payment request recieved, they have advised the you might be not supporting AMEX payment.</p>

Yes, that's correct. The payment gateway we use doesn't support AMEX. Can you please try with another Visa/Mastercard card?

Edit: Amex issue has been fixed.

Regards

<p>Yes, that's correct. The payment gateway we use doesn't support AMEX. Can you please try with another Visa/Mastercard card?</p><br /> <p>Edit: Amex issue has been fixed.</p><br /> <p>Regards</p>

Ok, will try with another card. But I hope that you accept more payment methods, like AMEX, PayPal soon ;)

<p>Ok, will try with another card. But I hope that you accept more payment methods, like AMEX, PayPal soon ;)</p>

Denis, I am receiving the same messages/errors when attempting to purchase the Double Entry app also.  I have attempted with two separate VISA cards.

While buying Double-entry App, and after entering credit card details, I receive an error displaying "Payment declined".  When I try entring the card details again, I enter all the information correctly, I recieve an error displaying "Please select a card".

Thanks, Calvin

 

<p>Denis, I am receiving the same messages/errors when attempting to purchase the Double Entry app also.  I have attempted with two separate VISA cards.</p><br /> While buying Double-entry App, and after entering credit card details, I receive an error displaying "Payment declined".  When I try entring the card details again, I enter all the information correctly, I recieve an error displaying "Please select a card".</p><br /> Thanks, Calvin</p><br /> <p> </p>

Hello Calvin,

Can you please make sure that your card is open for international payments?

Regards

<p>Hello Calvin,</p><br /> <p>Can you please make sure that your card is open for international payments?</p><br /> <p>Regards</p>