Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

500 error on email and save

Shane   ( User )

Commented 5 years ago

Hi all, 


   I'm trying to set this all up on a hosted server. 


When I create an invoice and try and save as PDF.


My browser loads and loads then I get a 500 error and the PDF is not downloaded.


This also happens when I try and email using gmails stmp server settings. I have enabled debug but no output from that. 


 


Any assistance would be great then I can switch to this fulltime

Denis Dulici   ( Admin )

Commented 5 years ago

Shane, please, try to upload your logo with lower quality.

Shane   ( User )

Commented 5 years ago

Hi Denis,  


  Is there a size you recommend? 


 

Denis Dulici   ( Admin )

Commented 5 years ago

Lower quality is rendered easier so it depends on your server performance.

Shane   ( User )

Commented 5 years ago

Hi Dennis, 


  I tried your suggestion and used a 1.84kb png file but still have same issue..


My server and domain is with Crazy Domains Australia.


Has any one got this working using crazy domains

Shane   ( User )

Commented 5 years ago

Hi Denns,


good news and bad. My invoices finnaly get sent but there is a 6 to 8 hr delay from clicking to reciving.


Saving the PDF i still have had no luck with.. my fix is to click print and save as a PDF then just email it after.


Thanks for the help

Please login or register to leave a response.

Showing 1 to 6 of 6 discussions