Access Denied Issue

Hi everyone,

I tried to log in to my company. But it keeps saying that access denied. Anyone can help me?

Please see the attached picture in my link to see my screenshot.

https://drive.google.com/drive/folders/1WDjkO3w3PVbmiWqKRNuSfrM4drO3uk3e?usp=sharing

Kind Regards

Hi Ilze,

Access deny issues may be related to the firewall. If you are a cloud user your access will be coming back within 3-4 hours.

If you are using the Akaunting Self-hosted the first solution is that you should you to your database and then you should delete your IPs inside the following path

{YOUR_DB_PREFIX}_firewall_ips
{YOUR_DB_PREFIX}_firewall_logs

The second solution is that you can disable the firewall inside the ".env" file by making the following like that 'FIREWALL_ENABLED=false'