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Calculation Problem in Cash Flow Section of Dashboard

Nicolo Nardini   ( User )

Commented 3 years ago

Hi Everyone, as I wrote in the title, there is a problem in the cash flow section of the dashboard. It does not show the incoming payments in full. There is no problem in the incoming and outgoing and profit display at the top, but everything has changed in the cash flow part. How can i fix this.

Rezza   ( User )

Commented 3 years ago

Same issue with me

Frank Lenaerts   ( User )

Commented 3 years ago

Yes cashflow diagram is broken here too. While the cashflow diagram is ok, the labels and numbers are showing wrong values.

Frank Lenaerts   ( User )

Commented 3 years ago

Hmmm after further investigation, the problem is in all diagrams in the reporting section too.

Nicolo Nardini   ( User )

Commented 3 years ago

Is there a solution?

Melda Melda   ( User )

Commented 3 years ago

Hi guys,

We have informed our developer team regarding the case. They will be doing the necessary examinations as soon as possible.

Nicolo Nardini   ( User )

Commented 3 years ago

Hi Melda,

Thank you

Melda Melda   ( User )

Commented 3 years ago

Hi Guys,

As we have discussed and did the necessary examinations with our developer team they have informed us that cash flow chart is showing the specific year's cash flow. However, the boxes above for Income-Expenses-Profit shows whole financial year

Frank Lenaerts   ( User )

Commented 3 years ago

Hi Melda,

Thank you for your feedback. The boxes on top in the diagram are working fine. No problems there, but all reports including the cashflow diagram seem to have a weird bug concerning the labels.

For example in May 2021 if you have an income of 15.000 EUR. The cashflow diagram will show 4.000 EUR. The data and totals in the reports do the correct calculation, but all the graphs are off.

I have 2 companies registered under my account. Both have the same problem.

If you want I can take the necessary screenshots and provide data examples; the issue will be very clear. However I'm not going to post that data on a form. Let me know if I can help.

Best regards,
Frank

Frank Lenaerts   ( User )

Commented 3 years ago

Any update on the issue?
Thanks!

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