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Can not create invoice

Eric Eric   ( User )

Commented 4 days ago

Hello I updated the software and now I am getting errors that I have too many companies. I only have 1 company...

Action Required
You have reached the maximum number of companies allowed for your plan. You can delete the unused ones or click here to review the plans and upgrade.
I've upgraded my plan, get the new plan.

Cuneyt Senturk   ( Admin )

Commented 3 days ago

Hello,

This error warning message appears when you reach your on-premise limits. As the message clearly states, you have exceeded your company limit, which is why you are receiving this warning.

If you have upgraded to a plan appropriate for your number of companies, please ensure that you have entered the API key for your on-premise plan account for all your companies.

Eric Eric   ( User )

Commented 3 days ago

I only have 1 company.... is the limit zero?

Akaunting Inc   ( User )

Commented 2 days ago

I am sharing the on-premise plan page with you, as well as the page where you can find the API key you need to enter.

The limits are clearly stated on the page!

https://akaunting.com/dashboard
https://akaunting.com/plans-on-premise

Eric Eric   ( User )

Commented 2 days ago

I guess I do not understand. It says 1 company... I only have 1 company. In the app only lists 1 company. The error says I have more than what is allowed on my plan....

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