Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

Can't create new bill or edit existing bill

Jane Sneddon   ( User )

Commented 3 years ago

Hi, Is anyone having a problem creating a new bill or editing an existing one. I can't create a new one, all I get is a blank page, so I duplicated an existing bill with the intention of using that and changing all of the details, however when I click on edit I get the same blank page.

I've logged out and back in again, nothing changed.

Any pointers appreciated.

Jane

Troy Wilkinson   ( User )

Commented 3 years ago

Same here. I'm dead in the water. Tried mobile, different browsers, private browsing, etc.

Jane Sneddon   ( User )

Commented 3 years ago

When was the last time you managed to create a bill, trying to see how long there's been an issue. I haven't used the system for a couple of weeks.

Troy Wilkinson   ( User )

Commented 3 years ago

I have mostly recurring invoices, so don't have to do them often. I needed to edit an invoice because a customer asked for further detail on a line item. That's when I discovered I could not edit that invoice, so I was going to manually recreate it and discovered I could not add a new invoice.

Troy Wilkinson   ( User )

Commented 3 years ago

It's been a couple months since I added a new invoice manually...just checked.

Jane Sneddon   ( User )

Commented 3 years ago

This is really annoying, I know its a free system but I have paid for the Stripe payment gateway and would like the programme to actually work.

Is there anyone out there that can do something about this please??

Jane Sneddon   ( User )

Commented 3 years ago

I just checked invoices on my account Troy, I created one earlier today and then marked it as paid, as the cldeint paid immediately. Now I can't created a new invoice so this is something quite recent.

Troy Wilkinson   ( User )

Commented 3 years ago

That's good to know. Thank you, Jane. Hopefully they resolve the issue soon.

Cüneyt Şentürk   ( Admin )

Commented 3 years ago

Hi Guys, We've solved the issue, You can create an invoice/bill.

Troy Wilkinson   ( User )

Commented 3 years ago

Yep, I am back in action. Thank you!

Please login or register to leave a response.

Showing 1 to 10 of 11 discussions