Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

Client Portal

Tracy Cooper   ( User )

Commented 3 years ago

I have found one post on this subject, with four responses but no real solution. I am new to Akaunting and would like my clients to have access to their own portals. I have set myself up as a customer, so I can try and sign in to a client portal but I'm having no joy. I am attempting to sign in with my email address and the password I set up for myself, as a client, but I am just getting an error message saying the details aren't correct. Am I doing something wrong or is this an issue with Akaunting? Do I need to set up the protocol on the email template page in order for emails to be sent to customers?

Charles Nkonoki   ( User )

Commented 3 years ago

Hi Tracy,

If you try to generate an invoice and send it to the client, they will receive an email with a link on the invoice number from which they can choose to login their portal. Try this route instead.

Shadeeka   ( User )

Commented 3 years ago

Hi, Charles

Thank you, for your feedback to Tracy, it worked for me.

Please login or register to leave a response.

Showing 1 to 3 of 3 discussions