Clients are receiving blank invoices

When I instruct Akaunting to send an invoice via the client's email, they receive an invoice that is blank, meaning there are no billable items listed. I then have to manually send them a downloaded pdf version. This has happened 3 times in the last month (Jan 2022).

Hi Michael,

How do you send an email to your customer? Which service or app do you use? If you provide me with more information, I can help you. In my opinion, the items added to an invoice are not added to the email or pdf view.

I have always sent them from within Akaunting using the send invoice button.