Company Login - Access Denied

When attempting to login to our company from the Account Dashboard, it redirects to a white page with the text "Access Denied" in the upper-left corner. We can successfully get to our Dashboard for our profile, but not for our company.

This is a large problem, and any help is appreciated.

Hi Tom,

Access deny issues may be related to the security firewall. If you are a Cloud user your access will be coming back within 3-4 hours.

If you are using the Akaunting Self-hosted the first solution is that you should you to your database and then you should delete your IPs inside the following path

{YOUR_DB_PREFIX}_firewall_ips
{YOUR_DB_PREFIX}_firewall_logs

The second solution is that you can disable the firewall inside the ".env" file by making the following like that 'FIREWALL_ENABLED=false'

same, my company profile just disappeared. all my info is there and will be a huge problem for me. I should have a back up plan .

Hi Nika,

The problem regarding companies has been solved. Could you please check again?

I am having this same problem.