Email not validated

Hello all,
I had an account with Akaunting, bought a couple of apps in the past. But when I tried to login now, I keep getting the message “email is not validated”. Someone please help.

Hi Tam,

Thank you for your feedback. However, we could not find any subscriptions related to your user name.

Hi Melda,

Thanks for looking into this. Because I couldn’t login with my original email, I had to sign up for this brand new account to ask for help here.

My original username is exactly like this new account, but without the dot like this “haminhtam@…..com”. Thanks!

Hello…
Can someone take a look at this please.