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Email settings cannot be changed

Caroline Okello   ( User )

Commented 2 years ago

Hi,
My email settings cannot be changed. I currently have protocol set at smtp. But smtp is giving 500 error. I want to change the email option and when I click on the save button, the software does not change my savings. Likewise when I change the email templates. My changes are not saved. What is the issue? Please kindly help urgently.
Thank you
Caroline

Melda Melda   ( User )

Commented 2 years ago

Hi Caroline,

We could not reproduce any issues both on Cloud and Localhost. There must an issue related to your Akaunting setup. COuld you please check again?

Caroline Okello   ( User )

Commented 2 years ago

Thank you Melda.
The reason I could not change the settings is because of a Wordfence security plugin installed.
When I uninstalled the plugin, I could change the email settings.
But the issue I noticed now is that the email tags for sending invoices to customers are not correct.
Is it possible to look into the email tags?
Thanks

Melda Melda   ( User )

Commented 2 years ago

We have solved that issue as well and it will be gone in the next release of the Akaunting.

Caroline Okello   ( User )

Commented 2 years ago

That's awesome! Thank you Melda

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