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Get invoice with Email

Ivonne Starkmann   ( User )

Commented 2 years ago

Hello,

For now only my costumer get the invoice bill. Is it possible to get the invoice email also in CC to my Emailadress? Because then I can be sure the costumer get the email.

Thanks a lot
Greetings
Ivonne

Yusuf Ozan   ( User )

Commented 2 years ago

Hey Ivonne,
When a document is sent to your customers and they click on the invoice link, they are directed to the details of that particular invoice, and the status of the document automatically changes to "Viewed". So, the sender can be sure that the customer knows about the invoice.

Ivonne Starkmann   ( User )

Commented 2 years ago

Hey Yusuf,
thanks for your comment. I delete the link first because of the pdf. But now I put it again in the automatical Email. And I will have a look at this status at the next bill :-). Have a nice evening. Greetings Ivonne

Kelsey Radley   ( User )

Commented 7 months ago

Hello Ivonne,

Certainly, it's possible to set up the invoice email to be sent to both your customer and yourself as a CC (carbon copy). This way, you'll receive a copy of the invoice email, ensuring that your customer receives it as well. pge outage map

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