HTTP ERROR 500 when trying to print an invoice

Hi!

When I click the print button in the invoice screen, it opens a new tab with HTTP ERROR 500.

I don't know where to see the logs, and the debug mode doesn't showup when this error is thrown.

Any ideas?

You may try to enable debugging https://akaunting.com/docs/developer-manual/debug

First, I wasn't able to change the debugging mode because I was using the online system.

Then, I downloaded and installed the system in my own server, I enabled the debugging mode, but it's useless in this case becase it seems it's a high level error so it never shows the debugger tools when the error message is shown.

You can see a recording of the error here:

https://imgur.com/Z8iTBiP

(or https://i.imgur.com/Z8iTBiP.gifv)

Nobody gets the same error with invoices?

Emilio, the problem is with your company logo, it's too big to get embedded into a PDF file (5300x5300 px). Please, upload a smaller logo.

That solves the problem!

I though the image was resized when uploaded, but makes sense to keep the original.

Thank you very much!!!