Missing text from PDF invoices

In my new install of 2.1.20, after creating a DRAFT invoice, I like to use the "Download as PDF" command/menu to get a look at it before I send it out.

On my computer, the text is visible, but looks like a substituted font. I sent the PDF to the client on a MAC and they did not get any text at all! I mean, I'm sure the data is there, but their system is not substituting a font.

I also notice the paper size is A4, we use "US Letter".

I am having trouble finding where this info is set/controlled?

My workaround was to use the "print" option and send that into a PDF. The fonts look fine, and the page size is Letter.

Or is this something that will work fine if I let them login to download invoices?

Thanks in advance!

Hi Richard,

Thank you for your feedback. I have just sent you an email regarding your case from [email protected] address. Could you please check it?

Thanks for the nudge! I replied to your emails with samples.

Just found out this affects Expense reports too! In this case, I click the "downlaod as PDF" option while looking at the report, logged in as the user who submitted the claim. Attached is an example using fake data. oh hey, how to I attach it?