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Password reminder is not working

Nobuyoshi Kumada   ( User )

Commented 3 years ago

Password reminder is not working when existing user requests the reminder on below URL.

https://{my hostname}/auth/forgot

The button after entered the intended email address is animating, but no reminder email has sent, and
Also 500 error codes have found on Apache log.

"POST /auth/forgot HTTP/1.1" 500 33

Is there any workaround for this? I'm using "2.1.20-Stable".

Thanks, Cheers

Kevin Lovelady   ( User )

Commented 3 years ago

Same for me

Brad Smith   ( User )

Commented 3 years ago

same problem
im looking at resetting it with SQL but there is no documentation !

Brad Smith   ( User )

Commented 2 years ago

same problem again! no answer ?

Hugh Caluscusin   ( User )

Commented 2 years ago

Any update on this issue? Coz I'm experiencing it right now. I already configured the SMTP properly, coz when i add a user it properly sends an invite email. But when I log out and then try the forgot password button, it hangs, then sometimes it would show "We cannot find a user with that e-mail address" even thought the email I used is already in the database.

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