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Payment Made (sent to vendor) Wrong template keeps opening

Bacchus Marsh Public Hall   ( User )

Commented 1 year ago

Hi
I have to issue refunds to customers (security Deposits) so I have set the customer up as a vendor then I create a bill and process the refund this way.

When I go to send "Receipt" to vendor it opens the template for sending a receipt to a customer which is the wrong template.
in the settings we can customise the Payment Made (to Vendor) but It isn't opening.

can the developers please fix this asap.
Its annoying and clogging up my laptop by having to download the pdfs then emailing them on.

Ahmet Kurucan   ( User )

Commented 1 year ago

I don't have any problem with the email template https://prnt.sc/0pq9BFP_F_Gt

You should use the following app for refunds ttps://akaunting.com/apps/credit-debit-notes

Bacchus Marsh Public Hall   ( User )

Commented 1 year ago

I don't want to pay anything hence doing it the way I do.
If we could submit screenshots i would show you what happens.

Bacchus Marsh Public Hall   ( User )

Commented 1 year ago

I don't want to pay anything hence doing it the way I do.
If we could submit screenshots i would show you what happens.

The first link is the one I set up. But thats not what opens. It's the customer receipt template that opens

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