Payment Received Template (sent to customer)

When I enter a payment against a customer invoice, the Payment Received Template email does not seem to be sent to the customer - is this a bug or am I missing something?

Does not seem to work anymore in 2.1.28. Same problem here.

I did a fresh install on my server of 2.1.28 and have the same issue.

I did a fresh install on my server of 2.1.26 and the payment received email was sent to admin and the customer.

Hope someone will respond to our forum post.

Thanks @Adrie

I'm not using self-hosted. I'm using the SaaS at app.akaunting.com

Hoping someone from support can advise

If anybody else has this issue, to solve this temporarily until the next update is to edit app/Listeners/Documents/sendDocumentPaymentNotification.php and remove these lines:

if (!empty($event->request['mark_paid'])) {
}

Now when I click MARK PAID on the invoice the PaymentReceivedTemplate is emailed to admin and the customer.

No emails are sent out when I click the ADD PAYMENT button.

Not sure how you are able to correct the SAAS version.

I'm sure that will help someone, @Adrie *thumbsup*

Let's hope someone from Akaunting support can advise re the SaaS version