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Problem Connecting Invoice to Bank Transaction

Alex Hinckel   ( User )

Commented 2 days ago

Dear Support Team,

I am facing a problem when trying to connect a bank transaction to an invoice in the Akaunting system. When I try to associate an open invoice with a bank transaction, after selecting the invoice, the button to complete the transaction (Connect Invoice) remains disabled, which prevents the process from being completed.

What has already been done:

The bank transaction was imported correctly into the system.

When trying to connect the transaction to the open invoice, I selected the corresponding invoice.

However, the confirmation button to complete the association is not being enabled, even after selecting the invoice.

I would like to understand the reason for this failure and how I can proceed to resolve this issue. Thank you for your attention and I await a solution.

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