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Problem on deleted expenses

Keyvan   ( User )

Commented 4 years ago

Hi
Thank you for your excellent software.

After using more thank one month today I faced with a problem with software...

I noticed that a bank account that I removed all transactions depended to that have changed balance...
There was no income or expense related to that but when I checked transactions I found 3 expense for that Bank account that their record not exist in Income or expense parts...

Am I doing some thing wrong or there is a problem with software?
Please help me to remove that transactions.

Thank you in advance

Denis Dulici   ( Admin )

Commented 4 years ago

Hello Keyvan,

Yes, deleting transactions will affect the bank account balance.

Regards

Keyvan   ( User )

Commented 4 years ago

Dear Denis
Thank you for the reply
I know that adding and deleting transactions affects the bank account.

But I deleted All expenses/payments/revenue related to one bank account, But effect of 3 transaction still remains on bank account (the payment of them are removed and I am not able to find them or delete them again).


For the reference , for our "GunAyStudio" company and for the bank account called "main account", If you look at the transactions of this account there is 3 expenses, but no payment is found at Bill/Payments part.

Please help me, The Akaunting is perfect, But this seems to be a bug and I am able to use this software from 3 weeks ago that I faced to this.

Keyvan   ( User )

Commented 4 years ago

I think the problem caused when I deleted a Bill, because of unknown reason its related payments did not removed and now I am not able to access to payment of deleted Bill to remove it and it affects my bank account

Keyvan   ( User )

Commented 4 years ago

Currently the balance of bank account "main account" is -379,680,000.00 that there is no bill or payment for that and I cant find where to remove to transactions that affected to this balance

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