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Recurring bill with past date

Christian Vasquez   ( User )

Commented 1 year ago

Hello I am trying to set up a recurring bill but the first payment occurred in the past (back in April). When I try to set this under the "Create first bill on" selector past dates are all grayed out? Anyone else experience something similar or know a workaround?

Thanks.

Sanjana Sanjana   ( User )

Commented 1 year ago

Hello! If the "Create first bill on" selector is not allowing you to choose past dates, it could be a limitation of the billing system. To set up a recurring bill with a past first payment, you may need to contact the billing system's support team or use a different billing platform that allows backdating the first payment. They should be able to guide you through any workarounds or alternative options.




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