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Sending email is sending to myself not the custome

Dotty Hazell   ( User )

Commented 3 years ago

HI, after I have received a payment I want to send a receipt to the customer. in the drop down list in the invoice section it shows an option to "send" but when I do this it is sending the email to me and not the customer. The email heading says Payment received for INV-00002 invoice. then the subject says "hello, Rose Flame recorded a payment for INV-00002. you can see the invoice details from the following link: INV-00002, Best Regards Dotty Hazell"

how do I fix this

Denis Dulici   ( Admin )

Commented 3 years ago

Hello,

I'm not able to reproduce the issue. Can you please share a screenshot/video?

Regards

Dotty Hazell   ( User )

Commented 3 years ago

I have screenshot the email that came to me instead of the customer when I an in their invoice and click the send button (this is after the initial sending add payment has been received I click the send in the drop down on the right)


How do I submit the screenshot

Dotty Hazell   ( User )

Commented 3 years ago

This is the email I've copy and pasted it so I can share

Dotty's Events • [email protected]
Dotty's Events • [email protected]

[email protected]

19 Apr. 2021, 10:31
Standard encryption (TLS).


Hello,

Rose Flame - Rosa Torcasio recorded a payment for INV-00002 invoice.

You can see the invoice details from the following link: INV-00002.

Best Regards,
Dotty's Events

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