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HI, after I have received a payment I want to send a receipt to the customer. in the drop down list in the invoice section it shows an option to "send" but when I do this it is sending the email to me and not the customer. The email heading says Payment received for INV-00002 invoice. then the subject says "hello, Rose Flame recorded a payment for INV-00002. you can see the invoice details from the following link: INV-00002, Best Regards Dotty Hazell"
how do I fix this
Hello,
I'm not able to reproduce the issue. Can you please share a screenshot/video?
Regards
I have screenshot the email that came to me instead of the customer when I an in their invoice and click the send button (this is after the initial sending add payment has been received I click the send in the drop down on the right)
How do I submit the screenshot
This is the email I've copy and pasted it so I can share
Dotty's Events • [email protected]
Dotty's Events • [email protected]
[email protected]
19 Apr. 2021, 10:31
Standard encryption (TLS).
Hello,
Rose Flame - Rosa Torcasio recorded a payment for INV-00002 invoice.
You can see the invoice details from the following link: INV-00002.
Best Regards,
Dotty's Events
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