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Sorting of Items

Scott Carson   ( User )

Commented 2 years ago

Bug: In Item view, if you click on the titles of any column, they are supposed to sort. However, when I click on the Category column (containing categories I have created) it does not sort. My company only needs sorting on this column; just my luck it doesn't work :-P

Melda Melda   ( User )

Commented 2 years ago

Hi Scott,

Thank you for your feedback. As we created new categories in Items section and they were all coming in the dropdown menu as sorted. Could you please share some screenshots so that we can understand the case in detail?

Scott Carson   ( User )

Commented 2 years ago

Hi, thanks for the reply! I am unable to attach a screenshot but I assure you mine are not sorting. I have 2 categories: "Web Hosting" and "Web Design". Web Design is sandwiched in between Web Hosting. I repeatedly click "Category" and the sandwiched category just moves around, still sandwiched.

Melda Melda   ( User )

Commented 2 years ago

Hi Scott,

We have tried to reproduce your case and had no issue. Also had no feedback from any customer or from the Bugsnag error site. Therefore from here unfortunately we can not access your system. We suggest you check out our dedicated support packages for further assistance.

akaunting.com/dedicated-support

Scott Carson   ( User )

Commented 2 years ago

How do I attach a screenshot?

Scott Carson   ( User )

Commented 2 years ago

I just created a test item using category General. I saved it, and then click the Category heading to sort. I expect to see General at the top, then Web Design, then Web Hosting. Instead, there's a Web Hosting item (incorrect), then the General test item (correct), then another Web Hosting item (incorrect), then 4 Web Design items (correct), then 3 Web Hosting items (correct). Thinking that the 2 Web Hosting items were causing trouble, I deleted them and re-created them ... but got the same result. I even tried to re-create with an entirely different name (but same Web Hosting category) ... but STILL got the erroneous sort!

Sophiehandrix   ( User )

Commented 1 year ago

great but STILL got the erroneous sort!

Mira23 Mira23   ( User )

Commented 1 year ago

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