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Unable to access my data

Babak Fakhamzadeh ( User )

Commented 4 years ago

As of this morning, I can not access my companies from my dashboard. The names of my companies are not visible, clicking their links results in opening an empty page.

Here's what I see:

https://imgur.com/dKwtkFZ

How to get into my data?

Denis Dulici ( Admin )

Commented 4 years ago

Hello Babak,

Cloud service is currently under maintenance, feel free to try again within a couple of hours.

Regards

Babak Fakhamzadeh ( User )

Commented 4 years ago

Thanks. Where could I have found that cloud service is currently under maintenance and that that affects my access?

Erdem Baştuğ ( User )

Commented 4 years ago

hi, have a nice day
I can't connect too
Here's what I see

https://i.hizliresim.com/b9AnLn.png

when will the problem be solved

John Seibert ( User )

Commented 4 years ago

Is this maintenance anticipated to be longer than "try again within a couple of hours."?

Babak Fakhamzadeh ( User )

Commented 4 years ago

I'm still not able to access my data.

What's the current expectation for when access is going to come back online?

Max Flórez ( User )

Commented 4 years ago

Same here.

Denis Dulici ( Admin )

Commented 4 years ago

Hello,

You may access Cloud service via https://app.akaunting.com

Regards

Max Flórez ( User )

Commented 4 years ago

Is this [https://app.akaunting.com] going to be the official link service or is it temporary?

Pav Grewal ( User )

Commented 4 years ago

Any idea on when normal operation will be restored?

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