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Users cannot login

Eyad Mahmoud   ( User )

Commented 4 years ago

Dear All, Need help, i created users to login to the system and it keeps giving me user or password is invalid.

Denis Dulici   ( Admin )

Commented 4 years ago

Hello Eyad,

Are you using the cloud service of Akaunting or self-hosted?

Regards

Eyad Mahmoud   ( User )

Commented 4 years ago

I'm using the service of akaunting

Eyad Mahmoud   ( User )

Commented 4 years ago

Appreciate if you can help as the modules we purchased no one is benefiting from it since we purchased them

KPKKWA KPKKWA   ( User )

Commented 4 years ago

We also have the same issue. Still awaiting response.

KPKKWA KPKKWA   ( User )

Commented 4 years ago

Just found out that we need get the Users login to the following URL, after they are created with the credentials.
https://app.akaunting.com/

KPKKWA KPKKWA   ( User )

Commented 4 years ago

To update - this is Cloud version of Akaunting. Same may apply to the on-premise installation of the package.

Eyad Mahmoud   ( User )

Commented 4 years ago

Thanks a lot Deepesh for your help

Denis Dulici   ( Admin )

Commented 4 years ago

Hello,

Yes, for users created on the Cloud, their login URL is as the following:

https://app.akaunting.com

Regards

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