Hi,

 

I am new here and I liked AK, I installed it on my shared ionos hosting, when I go to www.mydomain.com I find this: 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

 

But if I go to www.mydomain.com/index.php AK will run normaly, any idea to fix this problem please? I tried PHP 7.2 and PHP 7.3 but still the same problem.

Best Regards

<p>Hi,</p><br /> <p> </p><br /> <p>I am new here and I liked AK, I installed it on my shared ionos hosting, when I go to www.mydomain.com I find this: </p><br /> <h1 style="color: #000000; font-family: 'Times New Roman';">Internal Server Error</h1><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">The server encountered an internal error or misconfiguration and was unable to complete your request.</p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.</p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">More information about this error may be available in the server error log.</p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.</p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;"> </p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">But if I go to www.mydomain.com/index.php AK will run normaly, any idea to fix this problem please? I tried PHP 7.2 and PHP 7.3 but still the same problem.</p><br /> <p style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">Best Regards</p>

Yes it was a hosting problem (PHP extension), Thank you very much.

<p>Yes it was a hosting problem (PHP extension), Thank you very much.</p>