Forum

Email Protocol Setting

Posted in CategoryInstallation & Update
  • Jeff Ng    ( User ) 1 month ago
    I have installed akaunting in aws server.

    Settings - Email - Protocol - SMTP
    put in Host, Port, Username, Password, Security

    I try at the Login menu "I forgot my password" for my admin email. Inspect Console shows "POST .... 500 (Internal Server Error), TypeError: Cannot read property 'email' of undefined at e.value (forgot.js........)

    Any advice will be appreciated.

    If I subscribe to "Support" Lite, can this be a fix?
  • Melda Karaoğlu    ( Admin ) 1 month ago
    Hello,

    Thank you for the feedback. Of course, if you would like us to access your system and fix the case for you through Dedicated Support.

    Regards,
  • Jeff Ng    ( User ) 1 month ago
    Hi Melda, I sign up and put in 2 tickets. Hope to hear from support soon.

Please login or register to leave a response.