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Email Protocol Setting

Jeff Ng   ( User )

Commented 2 years ago

I have installed akaunting in aws server.

Settings - Email - Protocol - SMTP
put in Host, Port, Username, Password, Security

I try at the Login menu "I forgot my password" for my admin email. Inspect Console shows "POST .... 500 (Internal Server Error), TypeError: Cannot read property 'email' of undefined at e.value (forgot.js........)

Any advice will be appreciated.

If I subscribe to "Support" Lite, can this be a fix?

Melda Melda   ( User )

Commented 2 years ago

Hello,

Thank you for the feedback. Of course, if you would like us to access your system and fix the case for you through Dedicated Support.

Regards,

Jeff Ng   ( User )

Commented 2 years ago

Hi Melda, I sign up and put in 2 tickets. Hope to hear from support soon.

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