Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

Error during upgrade from 2.1.36 to 3.0.0

Jamie Mclachlan   ( User )

Commented 2 years ago

Hi Everyone,

I got an error during the upgrade of my self hosted installation from 2.1.36 to 3.0.0

It looked like the code was updated (at least partially) as the new interface was visible, but clicking on the dashboard produced a 500 Server Error.

Looking at the logs, it seems the installation crashed when it tried to create the user_invitations table in the database, as it already existed.

I restored using a backup back to 2.1.36, then deleted the user_invitations table, and the installation went through no problem.

It could be a bug in the update script.

Hope this helps

Thanks
Jamie

Greenpoint Fest   ( User )

Commented 2 years ago

I think I had this same exact error. Where are the log files located that I could look through to confirm?
Also, if a backup wasn't performed is there anyway to correct this? Is there a manual way to re-install version 3?

Jamie Mclachlan   ( User )

Commented 2 years ago

Hi,

The logs are stored in /storage/logs inside the folder that stores the website

You could try the manual installation instructions found on this page https://akaunting.com/docs/update

Jamie

Greenpoint Fest   ( User )

Commented 2 years ago

Thanks Jamie! Going to give that a try.

Please login or register to leave a response.

Showing 1 to 4 of 4 discussions