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Installation "stuck" on step 2, no errors

Posted in CategoryInstallation & Update
  • Jove    ( User ) 6 days ago
    Hello, I can't get past step 2, there are no errors. It looks like it doesn't complete the DB migrations. Each time I check the database it has created a few tables. If I go and refresh the page and continue again on the step 2 it will create a few more tables then stop.

    Where do I begin?
  • Jove    ( User ) 6 days ago
    Looking over the tables, it does run thru it all, and it just creates duplicates the rest of the time with a new prefix.
  • Jove    ( User ) 6 days ago
    Does anyone have any clues? The install guide is quite lacking and the only reason I have gotten this far is that I write Laravel, but there are so much custom things here that I don't understand, like that the main index file is in the root for some reason.
  • Jove    ( User ) 5 days ago
    It was a DNS problem.. the server did not manage to resolve the IP of the DB server, so only some parts worked.
  • Tasos    ( User ) 1 day ago
    Hi Jove,

    Please can you provide any further details?

    I have the same issue at the database setup setp (2). I had the feeling that was routing problem since I had installed akaunting under htdocs/subdirectory.
  • Jove    ( User ) 1 day ago
    It was a DNS issue. Wrong DNS used so it didn't manage to lookup the server.
    The window did however never change. Had to manually enter the new URL to go to step 3.
  • Tasos    ( User ) 1 day ago
    I have the same issue but my sql server is on localhost so DNS is not applicable to me.

    Thank you anyway
  • Tasos    ( User ) 1 day ago
    I changed the window manually to third step as you suggested and completed normally the setup. It seems to work for now.

    Thanks Jove!

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