New Installation hangs on Step 2 (database)

Hi There!

I have checked and all requirements here are met: https://akaunting.com/docs/requirements

I have created a database and user in cPanel

I am installing and set the language and hit the next button.

When I get to Step 2, fill the fields, and click "Next" button, the button text changes to animated dots, apparently indicating that it's working.

But nothing ever happens. I left it an hour. I checked in cPanel and the database size is still zero.

the collation is also utf8mb4_unicode_ci.

How do I find out what is broken?

Thanks

anyone here?

I've encountered the same issue when using the GUI Web Interface to setup akaunting. You can try the following if your hosting provider gives you access to a user terminal, where you can run the following cmd;
(change the details as required, ensure that your database is created and "EMPTY" otherwise it will throw errors)

php artisan install --db-name="akaunting" --db-username="user" --db-password="password" --admin-email="[email protected]" --admin-password="123456"

Once the process has completed, you can then navigate to the site and finish the setup.

Thank You John IT Services.

Hi,

I have the same issue. Followed John IT Services instructions above and it still hangs. No error messages and all requirements met for set up.