Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

Stuk on step 3

Henrik Andersen   ( User )

Commented 4 years ago

I'm stuck on step 3, where i have to enter the company information.
I have tried installing in different languages, checked and checked that all modules are installed, etc.
But I'm not getting any further.
In the web console I can see these errors:
I have tried to correct them but can not figure out why.

So hope for a kind person who can tell me what I should try now ..

The error from console.:

install.js?v=2.0.26:1 POST https://regnskab.sorring.dk/install/settings 500 (Internal Server Error)
install.js?v=2.0.26:1 TypeError: Cannot read property 'company_name' of undefined
at e.value (install.js?v=2.0.26:1)
at a. (install.js?v=2.0.26:1)
at a.e._render (install.js?v=2.0.26:1)
at a.i (install.js?v=2.0.26:1)
at hn.get (install.js?v=2.0.26:1)
at hn.run (install.js?v=2.0.26:1)
at cn (install.js?v=2.0.26:1)
at Array. (install.js?v=2.0.26:1)
at Xe (install.js?v=2.0.26:1)

Leonardo Gomes   ( User )

Commented 4 years ago

Hello Henrik.

Try a Fresh install and instead opening the browser try to Execute this command via cmd or terminal.

php artisan install --db-name="akaunting" --db-username="root" --db-password="pass" --admin-email="[email protected]" --admin-password="123456"

John Brand   ( User )

Commented 3 years ago

I have the same issue on my installation. It stalls at step 3 after entering the company information. I had just set up successfully on another host so I'm not sure why one would go through fine and another doesn't. Must have something to do with the configuration but as far as I can tell, all requirements and dependencies have been met prior to installation.

Tima Daa   ( User )

Commented 1 year ago

Hi,
I have come through the same issue. Installation stuck on step 3

the console shows the following error:

Failed to load resource: the server responded with a status of 500 ()
install.min.js?v=3.0.11:36 TypeError: Cannot read properties of undefined (reading 'company_name')
at e.value (install.min.js?v=3.0.11:36:305644)
at a. (install.min.js?v=3.0.11:36:333124)
at e._render (install.min.js?v=3.0.11:36:44743)
at a.i (install.min.js?v=3.0.11:36:78695)
at e.get (install.min.js?v=3.0.11:36:27256)
at e.run (install.min.js?v=3.0.11:36:27989)
at wn (install.min.js?v=3.0.11:36:19855)
at Array. (install.min.js?v=3.0.11:36:24666)
at Xn (install.min.js?v=3.0.11:36:24065)

I didn't open new thread because I found this topic is open.

Thank

Tima Daa   ( User )

Commented 1 year ago

I have applied the installation method provided by Leonardo Gomes and it successfully installed the database and the user info recorded in the database, and then I renamed the .env.sample into .env
However, when I try to login it still stuck after clicking the login button and then the console gets this error

POST https://cloud.talfu.com/acc/auth/login 500
(anonymous) @ common.min.js?v=3.0.11:1
t.exports @ common.min.js?v=3.0.11:1
t.exports @ common.min.js?v=3.0.11:1
c.request @ common.min.js?v=3.0.11:1
(anonymous) @ common.min.js?v=3.0.11:1
value @ common.min.js?v=3.0.11:7
onSubmit @ common.min.js?v=3.0.11:7
submit @ VM27:3
tn @ common.min.js?v=3.0.11:7
n @ common.min.js?v=3.0.11:7
Ai.o._wrapper @ common.min.js?v=3.0.11:7
common.min.js?v=3.0.11:7 TypeError: Cannot read properties of undefined (reading 'email')
at t.value (common.min.js?v=3.0.11:7:102527)
at Qn.eval (eval at Ds (common.min.js?v=3.0.11:1:1), :4:39)
at t._render (common.min.js?v=3.0.11:7:39660)
at Qn.r (common.min.js?v=3.0.11:7:73618)
at t.get (common.min.js?v=3.0.11:7:22173)
at t.run (common.min.js?v=3.0.11:7:22906)
at Ve (common.min.js?v=3.0.11:7:17556)
at Array. (common.min.js?v=3.0.11:7:20553)
at ln (common.min.js?v=3.0.11:7:19952)

Tima Daa   ( User )

Commented 1 year ago

Hello, One of my team have already solved the issue and just to update you regarding the solution for anyone who may face it as reported just now by our IT professional:

There are 2 parts that caused the issue.

1- First, the file permissions on the server was wrong, our IT fixed the permissions.
2- Second, there was minor issue with livewire script where it solved already after fixing file permissions (Server wasn't serving the right script due to permission issue) and that's why the console showed server error response.

Hope this could help anyone in the future.

Somebody Somebody   ( User )

Commented 8 months ago

Hi Tima,
im facing the same issue and i hope if you can point me to the files/folders that had wrong permission.
i get forbidden error so it must be permissions.

thank you

Please login or register to leave a response.

Showing 1 to 7 of 7 discussions