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These credentials do not match our records

Mark Baker   ( User )

Commented 4 years ago

re: Local installation of akaunting
I have installed akaunting and encountered a when trying to login.
I am getting a message "These credentials do not match our records"
I do not know how to check the correct account that I should be loggin in with.

I went through the inital setup wizard and used what I though was the account that I had setup.
Is there a way of:
1. checking/listing (from within mysql) which accounts are used?
2. checking authentication using mysql?
3. re-running the initail wizard?

thanks
Mark

Denis Dulici   ( Admin )

Commented 4 years ago

Hello Mark,

You can unzip the download file and start a new installation.

Regards

Mark Baker   ( User )

Commented 4 years ago

Hi Denis,
I did try that, and yesy it did run through the setup wizard however, I still have trouble with the message "These credentials do not match our records"
I checked in the commandline and the user 'akauntinguser' is created there and I can use that account from the shell comand-line to login and use the 'akaunting' DB.

It just wont auhenticate and I am not sure why.

Mark

Kauma Mbewe   ( User )

Commented 2 years ago

WHen installing the script do not chnage the email and passwrod that it suggests, after that you should be able to login, also make sure you running the required php version

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